Sarawak ID
Monthly Statistics For Year 2022
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| NUMBER OF CONSUMERS FOR YEAR 2022 | ||||||||||||
| No. of Consumers | 76510 | 76653 | 76745 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
| COMPOSITION OF CONSUMERS FOR YEAR 2022 | ||||||||||||
| Domestic | 64114 | 64222 | 64275 | |||||||||
| Commercial | 12352 | 12387 | 12426 | |||||||||
| Others | 44 | 44 | 44 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON PRODUCTION & CONSUMPTION FOR YEAR 2022 |
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| Production | 5346 | 4920 | 5409 | |||||||||
| Consumption | 3578 | 3016 | 2850 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
TOTAL LENGTH OF PIPELINES FOR YEAR 2022 |
||||||||||||
| Total Length of Pipelines (KM) |
1509 | 1509 | 1509 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
NOS. OF STAFF STRENGTH FOR YEAR 2022 |
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| Nos. of staff |
189 | 188 | 188 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON BETWEEN TOTAL COMPLAINTS AND REPORT RECEIVED FOR YEAR 2022 |
||||||||||||
| Complaints |
1088 | 560 | 702 | |||||||||
| Report by Public |
515 | 358 | 413 | |||||||||
| Report by Staff |
221 | 279 | 224 | |||||||||
| Nos. of Report per 1000 accounts |
9.62 | 8.31 | 8.3 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR MAIN BURSTS UPON RECEIVING COMPLAINT FROM CSLE FOR YEAR 2022 |
||||||||||||
| <1 hour (%) |
94 | 93 | 93 | |||||||||
| 1-3 hours (%) |
4 | 5 | 7 | |||||||||
| 3-6 hours (%) |
2 | 2 | 0 | |||||||||
| >6 hours (%) |
0 | 0 | 0 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR COMM.PIPES LEAKING UPON RECEIVING COMPLAINT FROM CSLE FOR YEAR 2022 |
||||||||||||
| <1 hour (%) |
92 | 91 | 91 | |||||||||
| 1-3 hours (%) |
6 | 9 | 7 | |||||||||
| 3-6 hours (%) |
2 | 0 | 2 | |||||||||
| >6 hours (%) |
0 | 0 | 0 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON RESPONSE TIME BY TERM CONTRACTOR FOR MAIN BURSTS UPON RECEIVING CALL FROM SWB SUPERVISOR FOR YEAR 2022 |
||||||||||||
| <1 hour (%) |
72 | 45 | 52 | |||||||||
| >1 hours (%) |
28 | 55 | 48 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
RESTORATION TIME FOR WATER INTERRUPTION DUE TO MAIN BURSTS/LEAKAGES FOR YEAR 2022 |
||||||||||||
| <6 hour (%) |
94 | 98 | 98 | |||||||||
| >6-12 hours (%) |
2 | 2 | 2 | |||||||||
| <12-24 hour (%) |
4 | 0 | 0 | |||||||||
| >24 hours (%) |
0 | 0 | 0 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON CUSTOMER SATIFACTION SURVEY FOR SOLVING COMPLAINTS FOR YEAR 2022 |
||||||||||||
| Amat Memuaskan |
166 | 180 | 223 | |||||||||
| Memuaskan |
4 | 6 | 10 | |||||||||
| Tidak Memuaskan |
0 | 0 | 0 | |||||||||
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|
MONTHLY COMPARISON ON NUMBER OF METER STOLEN FOR YEAR 2022 |
||||||||||||
| Numbers of Meters |
1 | 2 | 13 | |||||||||
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