SMS Services Guide
SMS Balance enquiry for outstanding amount of water bill.
How to check account balance?
Step 1: Type AT SWB BAL followed by your account number
Step 2: Example: AT SWB BAL 20011231111
Step 3: Check by sending to this number: 63001
Step 4: Receive message from this number: 63633
SMS Complaint
How to submit a complaint?
Step 1: Type AT SWB followed by your message
Step 2: Example: AT SWB main burst at Jalan Tun Ahmad Zaidi Adruce.
Step 3: Submit by sending to this number: 63001
Step 4: Receive message from this number: 63633
Note:
Normal SMS rate will apply when you send messages to 63001.
System generated SMS replies from SWB are free of charge.