Monthly Statistic For Year 2017
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
NUMBER OF CONSUMERS FOR YEAR 2016 |
No. of Consumers |
67605 |
67928 |
68291 |
68580 |
68612 |
68528 |
68732 |
68983 |
69148 |
69733 |
70282 |
70252 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
COMPOSITION OF CONSUMERS FOR YEAR 2016 |
Domestic |
58840 |
59135 |
59410 |
59635 |
59622 |
59513 |
59692 |
59930 |
60016 |
60741 |
60921 |
60954 |
Commercial |
8721 |
8748 |
8836 |
8901 |
8947 |
8972 |
8997 |
9009 |
9089 |
9219 |
9318 |
9254 |
Others |
43 |
45 |
45 |
44 |
43 |
43 |
43 |
44 |
43 |
43 |
43 |
44 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON PRODUCTION & CONSUMPTION FOR YEAR 2016
|
Production |
4929 |
4138 |
4432 |
4476 |
4662 |
4565 |
4793 |
4812 |
4671 |
4897 |
4671 |
4825 |
Consumption |
3227 |
2805 |
2850 |
2849 |
2832 |
2945 |
2786 |
2755 |
2870 |
2864 |
2870 |
2879 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
TOTAL LENGTH OF PIPELINES FOR YEAR 2016
|
Total Length of Pipelines (KM)
|
1330 |
1332 |
1334 |
1337 |
1338 |
1338 |
1349 |
1352 |
1352 |
1352 |
1360 |
1349 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
NOS. OF STAFF STRENGTH
|
Nos. of staff
|
180 |
180 |
182 |
184 |
184 |
184 |
184 |
183 |
182 |
180 |
179 |
179 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON BETWEEN TOTAL COMPLAINTS AND REPORT RECEIVED
|
Complaints
|
302 |
275 |
289 |
255 |
305 |
274 |
377 |
350 |
272 |
346 |
240 |
325 |
Report by Public
|
343 |
312 |
301 |
301 |
342 |
335 |
433 |
414 |
334 |
404 |
269 |
371 |
Report by Staff
|
334 |
334 |
427 |
427 |
389 |
343 |
400 |
395 |
382 |
419 |
409 |
367 |
Nos. of Report per 1000 accounts
|
10.01 |
9.51 |
10.66 |
10.62 |
10.65 |
9.89 |
12.12 |
11.73 |
10.35 |
11.80 |
9.65 |
10.51 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR MAIN BURSTS UPON RECEIVING COMPLAINT FROM CSLO
|
<1 hour (%)
|
93 |
98 |
95 |
95 |
95 |
95 |
95 |
100 |
98 |
98 |
91 |
91 |
1-3 hours (%)
|
7
|
2 |
5 |
6 |
5 |
5 |
5 |
0 |
2 |
2 |
9 |
9 |
3-6 hours (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
>6 hours (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR COMM.PIPES LEAKING UPON RECEIVING COMPLAINT FROM CSLO
|
<1 hour (%)
|
95 |
98 |
95 |
91 |
94 |
94 |
94 |
92 |
92 |
93 |
94 |
94 |
1-3 hours (%)
|
5 |
2 |
5 |
8 |
6 |
6 |
6 |
8 |
8 |
7 |
6 |
6 |
3-6 hours (%)
|
0 |
0 |
0 |
1 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
>6 hours (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON RESPONSE TIME BY TERM CONTRACTOR FOR MAIN BURSTS UPON RECEIVING CALL FROM SWB SUPERVISOR
|
<1 hour (%)
|
89 |
90 |
88 |
88 |
87 |
92 |
82 |
82 |
96 |
79 |
84 |
61 |
>1 hours (%)
|
11 |
10 |
12 |
12 |
13 |
8 |
18 |
18 |
4 |
21 |
16 |
39 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
RESTORATION TIME FOR WATER INTERRUPTION DUE TO MAIN BURSTS/LEAKAGES
|
<6 hour (%)
|
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
100 |
91 |
93 |
96 |
>6-12 hours (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
9 |
7 |
4 |
<12-24 hour (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
>24 hours (%)
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON CUSTOMER SATIFACTION SURVEY FOR SOLVING COMPLAINTS
|
Amat Memuaskan
|
86 |
79 |
93 |
93 |
95 |
87 |
175 |
156 |
112 |
114 |
97 |
90 |
Memuaskan
|
93 |
100 |
102 |
103 |
106 |
87 |
43 |
44 |
37 |
108 |
97 |
88 |
Tidak Memuaskan
|
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
0 |
|
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
MONTHLY COMPARISON ON NUMBER OF METER STOLEN
|
Numbers of Meters
|
9 |
10 |
4 |
11 |
3 |
3 |
0 |
13 |
4 |
7 |
8 |
5 |