Theme: Blue and Green Theme: Blue and Green Theme: Red Theme: Green
Background: 1 Background: 2 Background: 3 

Last Update: 29 Jul 2021
Version 8.3.0
Monthly Statistics For Year 2021Monthly Statistics For Year 2021

Monthly Statistic For Year 2021


Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
NUMBER OF CONSUMERS FOR YEAR 2021
No. of Consumers 75037
75291
75331










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
COMPOSITION OF CONSUMERS FOR YEAR 2021
Domestic 63545
63728
63646









Commercial 11448
11519
11641









Others 44
44
44










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON PRODUCTION & CONSUMPTION FOR YEAR 2021

Production 5228
4793
5269









Consumption 3099
2657
3413










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

TOTAL LENGTH OF PIPELINES  FOR YEAR 2021

Total Length of Pipelines (KM)
1491
1492
1494










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

NOS. OF STAFF STRENGTH FOR YEAR 2021

Nos. of staff
186
190
190










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON BETWEEN TOTAL COMPLAINTS AND REPORT RECEIVED FOR YEAR 2021

Complaints
229
362
530









Report by Public
244
286
381









Report by Staff
202
106
250









Nos. of Report per 1000 accounts
5.94
5.21
8.38










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR MAIN BURSTS UPON RECEIVING COMPLAINT FROM CSLE FOR YEAR 2021

<1 hour       (%)
90
88
96









1-3 hours     (%)
8
12
4









3-6 hours     (%)
2
0
0









>6 hours      (%)
0
0
0










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON RESPONSE TIME FOR SITE INSPECTION FOR COMM.PIPES LEAKING UPON RECEIVING COMPLAINT FROM CSLE FOR YEAR 2021

<1 hour        (%)
88
82
83









1-3 hours      (%)
11
18
12









3-6 hours      (%)
1
0
4









>6 hours       (%)
0
0
1










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON RESPONSE TIME BY TERM  CONTRACTOR FOR MAIN BURSTS UPON RECEIVING CALL FROM SWB SUPERVISOR FOR YEAR 2021

<1 hour        (%)
85
86
83









>1 hours       (%)
15
14
17










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

RESTORATION TIME FOR WATER INTERRUPTION DUE TO MAIN BURSTS/LEAKAGES IN JULY 2021

<6 hour  (%)
100
98
96









>6-12 hours (%)
0
2
4









<12-24 hour (%)
0
0
0









>24 hours (%)
0
0
0










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON CUSTOMER SATIFACTION SURVEY FOR SOLVING COMPLAINTS FOR YEAR 2021

Amat Memuaskan
147
158
231









Memuaskan
4
5
3









Tidak Memuaskan
0
0
0










Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

MONTHLY COMPARISON ON NUMBER OF METER STOLEN FOR YEAR 2021

Numbers of Meters
0
0
5









Archive »