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Last Update: 22 Jan 2022
Version 8.3.0
SMS Details Format GuideSMS Details Format Guide

SMS Balance enquiry for outstanding amount of water bill.

How to check account balance?
Step 1: Type AT SWB BAL followed by your account number
Step 2:  Example: AT SWB BAL 20030124111
Step 3: Check by sending to this number: 63001

SMS Balance Enquiry Format


Feedback From System

System Feedback

SMS Complaint

How to submit a complaint?
Step 1: Type AT SWB followed by your message
Step 2: Example: AT SWB main burst at Jalan Tun Ahmad Zaidi Adruce.
Step 3: Submit by sending to this number: 63001

SMS Complaint Format